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CoinJar vs Kraken

CoinJar and Kraken compared on what decides the bill for an Australian: the real cost of an AUD buy, whether there is an AUD book to trade against, and who you are contracting with.

Trade on CoinJarcoinjar.com Trade on Krakenkraken.com Both links are affiliate links. They never change the ranking, the scores or the data on this page.
CoinJar Melbourne · est 2013 · AUD order book
AUSTRAC RegisteredUK FCA RegisteredBook + Instant Buy
Coindaily Score 74/100
coinjar.com CoinJar homepage as served to Australian visitors
VS
Kraken Global · AU: Bit Trade · est 2011 · AUD order book
AUSTRAC RegisteredAU Order BookGlobal · AU Entity
Coindaily Score 93/100
kraken.com Kraken homepage as served to Australian visitors
77
Costwhy
69
CoinJar · 77
  • Effective cost of the default route is about 0.40% (order book: taker plus spread)
  • 57% of the cost facts on our coinjar review read as favourable
Kraken · 69
  • Effective cost of the default route is about 0.81% (order book: taker plus spread)
  • 55% of the cost facts on our kraken review read as favourable
55
Liquiditywhy
94
CoinJar · 55
  • Crossing its AUD book costs a measured 0.081% on a A$10,000 order
  • A$154,101 of asks inside 1% of mid, top order 30% of that
  • Global liquidity standing 45/100 from the Coindaily exchanges table
Kraken · 94
  • Crossing its AUD book costs a measured 0.015% on a A$10,000 order
  • A$494,431 of asks inside 1% of mid, top order 27% of that
  • Global liquidity standing 95/100 from the Coindaily exchanges table
98
AUD accesswhy
86
CoinJar · 98
  • Its AUD book is real and measurable: BTC/AUD at a 0.162% touch spread
  • 3 documented AUD deposit rails: PayID, Card, Bank
  • 80% of its money-in-and-out facts read as favourable
Kraken · 86
  • Its AUD book is real and measurable: XBT/AUD at a 0.029% touch spread
  • 3 documented AUD deposit rails: PayID, Osko, Bank
  • 55% of its money-in-and-out facts read as favourable
66
Trust & regulationwhy
72
CoinJar · 66
  • AUSTRAC-registered, and holds no AFSL
  • 72% of its custody and regulation facts read as favourable
  • Operating since 2013
Kraken · 72
  • AUSTRAC-registered, and holds or sits under an AFSL
  • 58% of its custody and regulation facts read as favourable
  • Operating since 2011
66
Asset rangewhy
77
CoinJar · 66
  • 60 assets listed
  • 59% of its what-you-can-trade facts read as favourable
  • Not every listed asset is reachable in AUD
Kraken · 77
  • 648 assets listed
  • 37% of its what-you-can-trade facts read as favourable
  • Not every listed asset is reachable in AUD
87
Features & supportwhy
84
CoinJar · 87
  • 82% of its trading, support and tax facts read as favourable
  • Drawn from 24 sourced facts across three sections
  • Scored on what is documented, not on marketing claims
Kraken · 84
  • 78% of its trading, support and tax facts read as favourable
  • Drawn from 18 sourced facts across three sections
  • Scored on what is documented, not on marketing claims
Honours even, 3 pillars each. Scores are the desk's assessment of the evidence on this page, judged for an Australian buying in Australian dollars.
The Coindaily Score above ranks a venue globally: liquidity, cost and standing across every market it runs. The six pillars re-weight the same evidence for one specific job, an Australian funding an account in AUD. That is why a venue with a lower headline score can win pillars here. Full method on the exchanges table.

What a trade actually costs

Cost calculator

Three costs kept apart, because they are not the same thing: the published trading fee, the AUD conversion a venue with no AUD book forces on you, and the measured cost of crossing its order book. Click any route for the detail.

Scenario
RouteTrading feeAUD conversionCrossing the bookAll inOn A$1,000

Execution. Crosses its own AUD book, measured below.

Taker rate plus the measured cost of crossing the book.

Execution. Posting rather than taking avoids the crossing cost entirely.

You pay the maker rate and no spread, at the price of an uncertain fill.

Execution. Crosses its own AUD book, measured below.

Taker rate plus the measured cost of crossing the book.

Execution. Posting rather than taking avoids the crossing cost entirely.

You pay the maker rate and no spread, at the price of an uncertain fill.

On A$1,000 bought and held, the lowest all in cost is CoinJar · PayID, then post a limit order at A$1.00, of which 0% is crossing the book, not fee. That is A$7.15 below the dearest default route, about 8.1× cheaper.

The books behind those numbers

Both sides of both public books, walked 26 July 2026. Top order is the share of that side held by a single resting order: depth that is one order can leave. Anything above 25% of visible depth is marked too big rather than given a price it would not get.
VenueDepthTop orderA$1kA$5kA$10kA$25kA$50kA$100k
CoinJarbuying A$154k 30%0.081%0.081%0.081%0.081%too bigtoo big
CoinJarselling A$177k 21%0.081%0.081%0.081%0.081%too bigtoo big
Krakenbuying A$494k 27%0.015%0.015%0.015%0.029%0.043%0.056%
Krakenselling A$323k 22%0.032%0.038%0.040%0.052%0.080%too big
Trading fees are the platforms' own published rates. Crossing costs are walked from the live order book. The AUD conversion is the one figure here we cannot verify from a public book, so it is modelled from the exchanges table and marked with a dotted underline; it is also the number that decides the Binance result, so treat it as an estimate rather than a quote. It applies only from an AUD start: if you already hold USDT, ignore that column and Binance's cheap route is 0.075%. Posting a limit order avoids the crossing cost at the price of an uncertain fill. Network fees are excluded, they depend on the chain rather than the venue.

Which one is for you

Choose
CoinJar
  • Oldest local operator with a clean record
  • Dual AUSTRAC + FCA registration
  • Order book available at 0.1% - cheap for a local venue
  • Crypto Mastercard is genuinely useful
But go in knowing
  • ~60 assets - mid-sized menu
  • Exchange liquidity is modest; large orders need care
  • Brand quieter than the marketing-heavy locals
Choose
Kraken
  • Global-grade liquidity with a real AUD book
  • Free, fast PayID and Osko rails
  • Outstanding long-run security record
  • Pro tools: advanced orders, API, OTC
But go in knowing
  • $8M Federal Court penalty over its margin product (2024)
  • Instant-buy spreads cost far more than Pro - use Pro
  • Some products restricted for AU retail
The call

For an AUD buy, CoinJar. Past that it depends on what you are doing.

These two are scored here for one job: an Australian funding an account in Australian dollars. The pillars above re-weight the same evidence for that reader, which is why they can disagree with the global Coindaily Score.

Buying with Australian dollars
CoinJar
Its default route lands at about 0.1% all in, against 0.8% on Kraken.
Order size in the tens of thousands
Kraken
Crossing its AUD book costs a measured 0.015% at A$10,000, against 0.081%.
You want the stronger regulatory standing
Kraken
Scores 72 against 66 on licensing, custody and enforcement history.
You want the widest asset menu
Kraken
Scores 77 against 66 on how much is listed and reachable.
Tooling, tax reporting and support
CoinJar
Scores 87 against 84 across trading features, support and tax.
What would change it

Order book depth is the least stable figure on this page and the easiest to re-check: the measurements here are a single snapshot. Fees and licence conditions change too, so click through to a source on any row that matters to your decision.

Common questions

Is CoinJar or Kraken cheaper in Australia?

On the default route each one puts in front of you, CoinJar. It lands at about 0.1% all in against 0.8%. Those figures are the published fee plus, where the platform has no AUD order book, the cost of converting Australian dollars first. Where we could walk a live book, the measured cost of crossing it is included too.

Which has better execution, CoinJar or Kraken?

Kraken. We walked both public AUD order books on the same day. Crossing Kraken's cost a measured 0.015% on a A$10,000 order against 0.081% on CoinJar. Depth matters as much as the fee: a low fee into a book that is not there costs more than a higher fee into one that is.

Which is more regulated, CoinJar or Kraken?

Both are on the AUSTRAC register. On our trust pillar, which weighs licensing, custody, audits and enforcement history from the sourced facts on each review, CoinJar scores 66 and Kraken scores 72. AUSTRAC registration is anti-money-laundering registration, not a financial services licence, and it says nothing about whether your balance is protected.

Which lists more assets, CoinJar or Kraken?

CoinJar scores 66 and Kraken scores 77 on asset range, which counts what is listed and weighs how much of it is actually reachable in Australian dollars. A large catalogue priced only against USDT is worth less to an Australian buyer than a smaller one priced in AUD.

Can I use both CoinJar and Kraken?

Yes, and plenty of Australians do: one platform as the AUD door, the other as the trading venue. Moving crypto between them costs a network fee, so it is only worth the extra step if the fee gap covers it. Both report to AUSTRAC and the ATO's data matching program either way.

Every fact we hold, side by side

All 144 researched facts from the CoinJar and Kraken reviews, grouped by the ten sections both pages share. Rows are shown as each platform documents them rather than forced into shared labels, so nothing is re-interpreted on the way here. Every row keeps its own source.

Section
CoinJar
Kraken
What it costsTrading fees, subscriptions, deposits and withdrawals 8 vs 10 facts
App instant buy and sellThe simple flow in the CoinJar app and web app. Applies to fiat to crypto, crypto to fiat and crypto to crypto.
1%Flat, no volume tiers
Instant buy by card or walletBuying with Visa, Mastercard, Apple Pay or Google Pay costs double the bank-funded rate.
2%Visa, Mastercard, Apple Pay, Google Pay
Recurring buySetting the same card purchase on a schedule halves the instant-buy card fee.
1%Card-funded recurring buys
CoinJar Exchange - AUD pairsThe order-book venue. Fees fall with 30-day volume across AUD, USD and GBP pairs.
0.10% / 0.10%Maker / taker under $100k, down to 0.02% / 0.06% above $10m
CoinJar Exchange - crypto to cryptoCrypto-to-crypto and crypto-to-stablecoin pairs sit at a flat rate with no maker fee at any volume.
0.00% / 0.06%Maker / taker, all volume tiers
CoinJar Exchange - stablecoin pairsStablecoin-to-fiat and stablecoin-to-stablecoin are the cheapest book on the venue.
0.00% / 0.001%Maker / taker, all volume tiers
AUD deposits and withdrawalsPayID, Osko, NPP and standard bank transfers carry no CoinJar charge in either direction.
FreeBoth ways
Account and subscription feesNo sign-up charge, no monthly platform fee and no charge to open an entity account.
NoneNo setup or monthly charges
Maker feeCharged when your limit order rests on the book and adds liquidity
0.40%entry tier, falls to 0.00%
Taker feeCharged when your order crosses the spread and removes liquidity
0.80%entry tier, falls to 0.05%
How fee tiers are earnedRestructured 9 July 2026 - qualify on the best of three measures
Volume or balance30d spot, futures, or assets on platform
Instant buy feeThe simple app flow - materially dearer than Kraken Pro
1.00% + spread1.50% on custom orders
Kraken+ subscriptionWaives app trading fees to A$10,000/month - not on Kraken Pro, API or OTC
A$4.99per month, or A$49.99/yr
AUD deposit - PayID & OskoNear-instant local bank transfer
Freeminimum A$5
AUD deposit - card & walletsDebit, credit, Apple Pay and Google Pay
3.75% + 25cavoid - use PayID
AUD withdrawalTo an Australian bank account, Osko rail
Freeminimum A$5
Crypto withdrawal feeKraken uses a mix of fixed and network-variable fees
Dynamicquoted before you confirm
Inactivity feeCharged for leaving an account dormant
None
Limits and the costs that hideSpreads, deposit caps and charges that do not appear on a fee page 8 vs 5 facts
Spread on top of the 1%CoinJar applies a dynamic spread by trade size as well as the headline fee. Larger orders see a wider gap between buy and sell prices.
Dynamic, not publishedWidens with order size
PayPal depositPayPal funding is charged where PayID and bank transfer are not. PayPal withdrawals are free.
0.5%Deposit only
Chargeback or bank investigationDisputing a transaction or asking your bank to investigate triggers a flat charge plus any conversion costs.
$38.50Plus fiat to crypto conversion fees
Card foreign transaction feeSpending overseas or in a foreign currency on the CoinJar Card carries a currency conversion loading.
2.99%+CoinJar Card
Card ATM withdrawalPulling cash out through the CoinJar Card costs a percentage of the withdrawal.
1%Plus any ATM operator fee
Card transaction disputeSeparate to the bank dispute fee, raising a dispute on a CoinJar Card transaction is charged.
$27.50Per dispute
Crypto withdrawal network feeDynamic fees recalculated every 15 minutes, based on the asset and network congestion. CoinJar states it does not mark these up.
Network cost, variableRecalculated every 15 minutes
Card not available on entity accountsIf you trade through a company, trust or SMSF you lose access to the CoinJar Card and its rewards.
Individual accounts onlyCompany, trust and SMSF excluded
Instant buy spreadKraken states it varies by size, asset, payment method and market conditions
Undisclosedon top of the 1% fee
BTC/AUD order-book spreadMeasured live from Kraken's public API
~0.01%Coindaily snapshot, 25 Jul 2026
AUD deposit limitA real constraint if you are moving a lump sum
A$10,000 / dayand A$40,000 / month
Does instant-buy volume earn fee tiers?Buying in the simple app does not progress your Pro discount
No
RTGS depositHigh-value same-day settlement
A$33minimum A$100
What you can tradeAssets, Australian dollar pairs, staking and derivatives 8 vs 7 facts
OTC deskA concierge trading desk for large orders with guaranteed pricing and Australian-based account managers. Minimum ticket size is not published.
YesMinimum not published
US$50,000minimum ticket
Assets listedCoinJar advertises more than 60 leading cryptocurrencies across its app and exchange.
60+Retail app and exchange
Australian dollar pricingEvery listed asset is quoted and traded in AUD on the Australian site, so there is no forced USD or USDT leg for the app flow.
All listed assets in AUDInstant buy flow
Exchange order-book pairsThe professional venue runs more than two hundred trading pairs, quoted as 380+ across AUD, USD, GBP and BTC bases.
200+ pairs380+ AUD, USD, GBP and BTC pairs
BundlesThemed baskets covering areas such as Bitcoin and Ethereum, DeFi and low-carbon assets, with proportional or cap-weighted allocation and one-click rebalancing.
YesRebalancing and Empty Bundle exit
Staking or earnCoinJar's current Australian product line-up covers instant buy, recurring buy, Bundles, Card, Rewards and Exchange. No native staking or interest product is listed.
Not listedRewards points are not a yield product
Derivatives and marginCoinJar Exchange is a spot venue. No futures, perpetuals, options or margin trading are advertised.
Spot onlyNo leverage products
CoinJar RewardsPoints earned on referrals, AUD buys and sells, Card spending and the CoinJar Store, redeemable against transaction fees or store items.
Points programmeAustralia only
Tradable assetsAvailable to Australian accounts
648
Direct AUD pairsEverything else routes through USD or a stablecoin
~14BTC, ETH, SOL, XRP, ADA and more
Blocked for Australian usersPrivacy coins are unavailable locally
XMR, DASH, ZEC
StakingWeekly payouts; Opt-In Rewards and DeFi Earn are not offered in Australia
Yes25+ assets
Derivatives & futuresRetail Australians are excluded outright, not leverage-capped
Wholesale onlynet assets A$2.5m or income A$250k
Margin tradingRestricted for Australian clients after the 2024 ASIC action
Restricted
How your assets are heldCustody, reserves, insurance and self-custody 8 vs 6 facts
Proof of ReservesThe reserve claim is a statement on CoinJar's own security page. There is no published third-party attestation, merkle tree or customer-verifiable snapshot.
No published attestationClaim only, not independently verifiable
Yeslatest 31 Mar 2026
Custody partnersCustomer crypto is held with BitGo and Fireblocks rather than in wallets CoinJar builds itself.
BitGo and FireblocksThird-party institutional custodians
Cold storage shareCoinJar states more than 90% of assets sit in cold storage, multi-signature or MPC wallets.
90%+Cold, multi-sig or MPC
Reserve backingCoinJar claims full currency reserves at all times, with assets covering more than 100% of customer balances.
Claims 100%+Self-declared
InsuranceUp to US$250 million cover is cited on the institutional custody page. The page does not state whether ordinary retail balances are covered, and the insurer is not named.
Up to US$250m citedInstitutional custody context
Corporate insuranceCoinJar states its business is covered by Professional Indemnity and Directors and Officers insurance. This protects the company, not your coin balance.
PI and D&ONot a customer asset guarantee
Moving to self-custodyCrypto deposits are free and external withdrawals only cost the network fee, so there is no CoinJar penalty for taking coins off the platform.
Network fee onlyDeposits free
Bug bountyCoinJar runs a public vulnerability disclosure programme with security researchers via HackerOne.
YesHackerOne
Custody modelAir-gapped, geographically distributed cold storage
95% coldoffline reserves
Insurance on your balanceKraken states exchange balances are not covered by any deposit-insurance scheme
None
Security certificationsIndependently audited controls
ISO 27001:2022SOC 2 Type 1 & Type 2
Withdraw to your own walletIncluding Bitcoin over the Lightning Network
Yeson-chain + Lightning
Exchange breach historyA 2024 researcher exploit hit corporate treasury, not client accounts
Noneno client-fund loss since 2011
Who can open an accountEntity types onboarded in Australia 8 vs 6 facts
IndividualStandard personal account. CoinJar's terms require members to be at least eighteen years of age.
Yes, 18+ID verification required
Yes
CompanyCompany accounts are onboarded with a dedicated entity email address and separately verified accounts for each director.
YesDirector verification required
Yesbusiness account
TrustTrusts are supported. A certified copy or extract of the trust deed is required, including schedules, parties and execution pages.
YesCertified trust deed
Yesbusiness account
SMSFSMSF is a selectable account type at sign-up, with registered trust details required. CoinJar markets a dedicated SMSF product.
YesSMSF trust deed required
Joint accountsCoinJar's entity onboarding guide lists company, trust and SMSF only. Joint accounts are not offered as an account type.
Not offeredIndividual or entity only
MinorsThe terms of service require every member to warrant they are at least eighteen. There is no custodial or under-18 account.
No18+ only
Entity verification timeEntity applications are manually reviewed by CoinJar's compliance team rather than approved instantly.
About 5 business daysManual compliance review
Personal account prerequisiteEvery director, trustee or SMSF member needs their own verified personal CoinJar account under a separate email before the entity account can proceed.
RequiredOne per director or trustee
JointTwo names on one non-business account is not possible
No
Self-managed super fundOpened in the fund's name; deposits must come from an account in the SMSF's name
Yesno SMSF-specific product
Minor or kids accountAccount holders must be at least 18
No
Trading featuresOrder types, recurring buys, tooling and access 8 vs 7 facts
API accessDocumented REST trading and market data APIs plus a market data WebSocket. Public market data is open, trading needs an advanced API key.
REST and WebSocketFree and documented
REST · WS · FIX
Order typesCoinJar Exchange offers limit orders, stops and time-enforced order types through a customisable professional interface.
Limit, stop, time-in-forceCoinJar Exchange
Two platforms, one accountThe same login gives you the simple 1% instant-buy app and the low-fee order book, so beginners can graduate without moving exchanges.
App plus ExchangeShared account
Recurring buys and DCAWeekly, fortnightly or monthly automated purchases of single assets or Bundles, funded by Visa or Mastercard, pausable at any time.
YesWeekly, fortnightly, monthly
Bundle rebalancingBundles can be re-weighted in one click and wound down with the Empty Bundle function, which sells or transfers the underlying assets.
One-clickProportional or cap-allocated
Matching engineCoinJar runs a proprietary low-latency matching engine and claims no downtime since launching in 2013.
ProprietaryNo downtime claimed since 2013
CoinJar CardA prepaid Mastercard issued by EML Payment Solutions, available as digital and physical, working with Apple Pay and Google Pay. Free to issue.
Active1% spend returned as Rewards points
Status pageA public real-time status page shows wallet and service health, current incidents and scheduled maintenance.
Publicstatus.coinjar.com
Market & limit ordersThe basics, on both the app and Kraken Pro
Yes
Stop-loss & take-profitIncluding stop-limit and take-profit-limit variants
Yes
Trailing stopStandard and trailing-stop-limit
Yes
Conditional, OCO & icebergConditional close, paired auto-cancelling orders and hidden size
Yesplus post-only, GTC/IOC/GTD
Recurring buysDaily, weekly, fortnightly or monthly; free for Kraken+ to A$10,000/mo
Yes1% fee
Demo accountA futures sandbox exists, but there is no spot paper-trading mode
Nofutures demo only
Money in and outMinimums, methods and settlement speed 8 vs 5 facts
Minimum depositThere is no minimum for bank transfer deposits. Maximums depend on your verified account limits and your own bank's caps.
NoneBank transfer
A$5A$1 via PayPal
PayID and OskoNear-instant AUD funding from a PayID-enabled Australian bank account. First-time deposits can take up to 24 hours.
Free, minutesFirst deposit up to 24 hours
Bank transferStandard BSB and account number transfers. Instant where your bank supports Osko, otherwise one to three business days.
FreeInstant with Osko, else 1-3 business days
Card and mobile walletVisa, Mastercard, Apple Pay and Google Pay buy crypto instantly, but at double the app's bank-funded rate.
2%Instant settlement
PayPalPayPal is accepted for AUD funding at a charge, and PayPal withdrawals are free.
0.5% in, free outAUD
AUD withdrawalWithdrawing Australian dollars to your bank account costs nothing on CoinJar's side.
FreeBank transfer
Crypto depositsReceiving crypto is free whether it comes from an external wallet or another CoinJar member. Internal transfers between members are also free.
FreeExternal and internal
Crypto withdrawalsCharged at a dynamic network fee that varies by asset and congestion, recalculated every 15 minutes with no stated CoinJar markup.
Network feeRecalculated every 15 minutes
Minimum tradeWhichever of the cost or volume floor applies
A$1or 0.0001 BTC
Deposit methodsLocal rails plus card and PayPal
PayID · Osko · bankcard, PayPal, RTGS
Withdrawal speedOsko settles close to instantly in practice
0-2 daysminimum A$5
Other fiat currenciesReachable from Australia by international wire
USD · EURSWIFT, minimums apply
Tax and reportingWhat you get at tax time, and what you do not 8 vs 4 facts
Native tax reportCoinJar does not generate a finished capital gains or ATO-ready tax report. You export data and take it elsewhere.
Not providedExport and use third-party software
Transaction history exportTrading and transaction history can be downloaded as CSV from both the app and CoinJar Exchange for tax purposes.
CSV exportApp and Exchange
KoinlyKoinly connects to CoinJar by API or CSV upload and produces an ATO myTax-ready report.
API and CSVmyTax report
CoinTrackerCoinTracker imports CoinJar trades, purchases, sales and rewards and generates ATO-compliant reports for myTax or your accountant.
SupportedATO-compliant output
CoinLedgerCoinLedger lists a dedicated CoinJar integration for calculating gains and generating tax reports.
SupportedThird-party
ATO data sharingAs an AUSTRAC-registered exchange CoinJar is inside the ATO's crypto data-matching net, so assume your activity is visible to the ATO.
Assume reportedAUSTRAC-registered DCE
API for tax toolingThe documented Exchange REST API lets tax software and accountants pull trade history programmatically rather than by manual export.
AvailableAdvanced API key
Institutional reportingBusiness, trust and SMSF clients get audit-ready reporting and real-time transaction tracking through the institutional custody offering.
Audit-ready reportsEntity and institutional accounts
Australian tax statementKraken's own tax forms are US-centric; the ATO report comes via Koinly
Not nativevia Koinly instead
Koinly integrationOne-click connect; produces an ATO myTax report. Kraken+ adds a free report to 800 transactions
Official partner25% member discount
Crypto Tax CalculatorAustralian-built; connects by API or CSV
Yes
Full history exportTrades and ledger entries over any date range, plus read-only API keys
YesCSV
Platform and supportApps, account security and how you reach a human 8 vs 7 facts
Two-factor authentication2FA is available by SMS or an authenticator app. Hardware key support is not advertised.
SMS or authenticator appNo hardware key documented
TOTP · passkeyYubiKey / FIDO2
Support hoursCoinJar's support page lists Monday to Friday, 9am to 3am Australian Eastern Time.
Mon-Fri, 9am-3am AETPer the support page
Weekend supportThe SMSF page advertises seven-day cover at 9am to 2am weekdays and 9am to 5.30pm weekends, which conflicts with the support page's weekday-only hours.
Listed on SMSF page9am-5.30pm Sat-Sun AEST
Australian teamCoinJar states support is handled by a local in-house team rather than an offshore outsourcer.
In-house, localAustralia-based
Contact channelsSupport runs through a ticket portal and email. A separate complaints address is published in the legal terms. No published phone line for retail.
Ticket and emailsupport@ and complaints@coinjar.com
Fraud monitoringMachine learning systems flag suspicious logins, account takeovers and financial fraud, backed by multi-level encryption and isolated internal networks.
AutomatedPlus staff background checks
Mobile appsNative iOS and Android apps carry the full instant buy, Bundles, Card and recurring buy experience.
iOS and AndroidPlus web app and Exchange
Security research programmeAn active bug bounty and vulnerability disclosure policy runs through HackerOne, alongside ongoing security audits.
Public bountyHackerOne
iOS & Android appsA simple Kraken app and a separate Kraken Pro app
Yestwo apps
Desktop appNative build for Windows, macOS and Linux
Yesfree
Address allowlist & settings lockGlobal Settings Time Lock and a Master Key
Yes
Support channelsKraken publishes no dial-in number and warns that any it finds online is a scam
24/7 live chatemail + in-app callback
Australian support hoursSupport is global and round-the-clock rather than AU-based
Global 24/7no AU phone line
EducationArticles, videos and guides graded beginner to advanced, with AU tax and SMSF material
~380 itemsKraken Learn
Trust and regulationThe entity you are actually contracting with 8 vs 7 facts
Australian legal entityYour contract is with CoinJar Australia Pty Ltd, registered at 805/220 Collins Street, Melbourne.
CoinJar Australia Pty LtdACN 648 570 807
Bit Trade Pty LtdACN 163 237 634
AUSTRAC registrationRegistered as a digital currency exchange provider under the AML/CTF Act 2006.
DCE100749118-001Registered DCE and VASP
Registered
AFSLCoinJar does not hold its own Australian Financial Services Licence. It acts as an authorised representative of EML Payment Solutions for the CoinJar Card only, and crypto trading itself sits outside that authorisation.
No own AFSLAR 1290193 under EML AFSL 404131
Card issuerThe CoinJar Card is a prepaid Mastercard issued by EML Payment Solutions Limited, ABN 30 131 436 532, with its own PDS, FSG and target market determination.
EML Payment SolutionsAFSL 404131
UK entity and FCACoinJar UK Limited is registered with the Financial Conduct Authority as a Cryptoasset Exchange Provider and Custodian Wallet Provider under the 2017 Money Laundering Regulations.
FCA FRN 928767Company number 8905988
Track recordFounded in Melbourne in 2013 by Asher Tan and Ryan Zhou, making it one of Australia's oldest continuously operating exchanges, now serving 800,000+ customers.
Since 2013800,000+ customers
Security incident historyNo customer-fund breach has been publicly reported across CoinJar's operating history, and CoinJar claims no downtime since 2013. Absence of reports is not the same as an audited record.
None reportedNo published breach
Terms currencyThe Australian terms of service were last updated with effect from 28 May 2026, and separate terms apply for UK and Irish customers.
Effective 28 May 2026Separate UK and IE terms
AFSL for spot tradingKraken states it holds no AFSL for its exchange services - the industry norm, and changing under the 2026 framework
NoneAUSTRAC only
Derivatives licensingBit Trade acts as authorised representative 001312156
AFSL 545124Beaufort Fiduciaries
Year foundedBit Trade launched locally in 2013 and Kraken acquired it in January 2020
2011AU entity since 2013
Parent & ownershipPrivately held; a US listing was filed confidentially in late 2025 and paused in March 2026
Payward, Inc.private, United States
Australian enforcement historyASIC's first design-and-distribution penalty, over a margin credit product
A$8M penaltyDecember 2024
Checked on 26 July 2026. 10 facts happened to line up by name and are shown as single rows; the rest sit in each platform's own column. Hover a row: src opens the primary document, flags that platform's value as wrong.
VisitCoinJarcoinjar.com VisitKrakenkraken.com
Registrations, licences, fees and product availability change. Check the current AUSTRAC Virtual Asset Service Provider Register and each platform's own disclosures before depositing. This page is general information only, not financial advice, and contains modelled figures where a platform does not publish a rate. Coindaily may earn a commission from links marked as such - it never changes the ranking or the data.

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