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CoinJar vs Independent Reserve

CoinJar and Independent Reserve compared on what decides the bill for an Australian: the real cost of an AUD buy, whether there is an AUD book to trade against, and who you are contracting with.

Trade on CoinJarcoinjar.com Trade on Independent Reserveindependentreserve.com Both links are affiliate links. They never change the ranking, the scores or the data on this page.
CoinJar Melbourne · est 2013 · AUD order book
AUSTRAC RegisteredUK FCA RegisteredBook + Instant Buy
Coindaily Score 74/100
coinjar.com CoinJar homepage as served to Australian visitors
VS
Independent Reserve Sydney · est 2013 · AUD order book
AUSTRAC RegisteredInsured CustodyAU Order Book
Coindaily Score 87/100
independentreserve.com Independent Reserve homepage as served to Australian visitors
77
Costwhy
72
CoinJar · 77
  • Effective cost of the default route is about 0.40% (order book: taker plus spread)
  • 57% of the cost facts on our coinjar review read as favourable
Independent Reserve · 72
  • Effective cost of the default route is about 0.60% (order book: taker plus spread)
  • 53% of the cost facts on our independent-reserve review read as favourable
55
Liquiditywhy
78
CoinJar · 55
  • Crossing its AUD book costs a measured 0.081% on a A$10,000 order
  • A$154,101 of asks inside 1% of mid, top order 30% of that
  • Global liquidity standing 45/100 from the Coindaily exchanges table
Independent Reserve · 78
  • Crossing its AUD book costs a measured 0.037% on a A$10,000 order
  • A$465,231 of asks inside 1% of mid, top order 15% of that
  • Global liquidity standing 72/100 from the Coindaily exchanges table
98
AUD accesswhy
97
CoinJar · 98
  • Its AUD book is real and measurable: BTC/AUD at a 0.162% touch spread
  • 3 documented AUD deposit rails: PayID, Card, Bank
  • 80% of its money-in-and-out facts read as favourable
Independent Reserve · 97
  • Its AUD book is real and measurable: XBT/AUD at a 0.058% touch spread
  • 3 documented AUD deposit rails: PayID, OSKO, Bank
  • 77% of its money-in-and-out facts read as favourable
66
Trust & regulationwhy
64
CoinJar · 66
  • AUSTRAC-registered, and holds no AFSL
  • 72% of its custody and regulation facts read as favourable
  • Operating since 2013
Independent Reserve · 64
  • AUSTRAC-registered, and holds no AFSL
  • 70% of its custody and regulation facts read as favourable
  • Operating since 2013
66
Asset rangewhy
65
CoinJar · 66
  • 60 assets listed
  • 59% of its what-you-can-trade facts read as favourable
  • Not every listed asset is reachable in AUD
Independent Reserve · 65
  • 42 assets listed
  • 62% of its what-you-can-trade facts read as favourable
  • Not every listed asset is reachable in AUD
87
Features & supportwhy
86
CoinJar · 87
  • 82% of its trading, support and tax facts read as favourable
  • Drawn from 24 sourced facts across three sections
  • Scored on what is documented, not on marketing claims
Independent Reserve · 86
  • 81% of its trading, support and tax facts read as favourable
  • Drawn from 22 sourced facts across three sections
  • Scored on what is documented, not on marketing claims
CoinJar leads 5 of the 6 pillars. Scores are the desk's assessment of the evidence on this page, judged for an Australian buying in Australian dollars.
The Coindaily Score above ranks a venue globally: liquidity, cost and standing across every market it runs. The six pillars re-weight the same evidence for one specific job, an Australian funding an account in AUD. That is why a venue with a lower headline score can win pillars here. Full method on the exchanges table.

What a trade actually costs

Cost calculator

Three costs kept apart, because they are not the same thing: the published trading fee, the AUD conversion a venue with no AUD book forces on you, and the measured cost of crossing its order book. Click any route for the detail.

Scenario
RouteTrading feeAUD conversionCrossing the bookAll inOn A$1,000

Execution. Crosses its own AUD book, measured below.

Taker rate plus the measured cost of crossing the book.

Execution. Posting rather than taking avoids the crossing cost entirely.

You pay the maker rate and no spread, at the price of an uncertain fill.

Execution. Crosses its own AUD book, measured below.

Taker rate plus the measured cost of crossing the book.

Execution. Posting rather than taking avoids the crossing cost entirely.

You pay the maker rate and no spread, at the price of an uncertain fill.

On A$1,000 bought and held, the lowest all in cost is CoinJar · PayID, then post a limit order at A$1.00, of which 0% is crossing the book, not fee. That is A$4.29 below the dearest default route, about 5.3× cheaper.

The books behind those numbers

Both sides of both public books, walked 26 July 2026. Top order is the share of that side held by a single resting order: depth that is one order can leave. Anything above 25% of visible depth is marked too big rather than given a price it would not get.
VenueDepthTop orderA$1kA$5kA$10kA$25kA$50kA$100k
CoinJarbuying A$154k 30%0.081%0.081%0.081%0.081%too bigtoo big
CoinJarselling A$177k 21%0.081%0.081%0.081%0.081%too bigtoo big
Independent Reservebuying A$465k 15%0.029%0.029%0.037%0.094%0.141%0.169%
Independent Reserveselling A$517k 13%0.029%0.029%0.029%0.037%0.044%0.048%
Trading fees are the platforms' own published rates. Crossing costs are walked from the live order book. The AUD conversion is the one figure here we cannot verify from a public book, so it is modelled from the exchanges table and marked with a dotted underline; it is also the number that decides the Binance result, so treat it as an estimate rather than a quote. It applies only from an AUD start: if you already hold USDT, ignore that column and Binance's cheap route is 0.075%. Posting a limit order avoids the crossing cost at the price of an uncertain fill. Network fees are excluded, they depend on the chain rather than the venue.

Which one is for you

Choose
CoinJar
  • Oldest local operator with a clean record
  • Dual AUSTRAC + FCA registration
  • Order book available at 0.1% - cheap for a local venue
  • Crypto Mastercard is genuinely useful
But go in knowing
  • ~60 assets - mid-sized menu
  • Exchange liquidity is modest; large orders need care
  • Brand quieter than the marketing-heavy locals
Choose
Independent Reserve
  • Strongest regulatory posture of the local venues (AUSTRAC + MAS licence)
  • Insured custody and clean corporate structure
  • SMSF and OTC capability
  • Genuine order book, not a brokerage spread
But go in knowing
  • Only ~30 assets - majors and large caps
  • 0.5% headline fee is high next to global books (falls with volume)
  • No derivatives or advanced products
The call

For an AUD buy, CoinJar. Past that it depends on what you are doing.

These two are scored here for one job: an Australian funding an account in Australian dollars. The pillars above re-weight the same evidence for that reader, which is why they can disagree with the global Coindaily Score.

Buying with Australian dollars
CoinJar
Its default route lands at about 0.1% all in, against 0.5% on Independent Reserve.
Order size in the tens of thousands
Independent Reserve
Crossing its AUD book costs a measured 0.037% at A$10,000, against 0.081%.
Tooling, tax reporting and support
CoinJar
Scores 87 against 86 across trading features, support and tax.
What would change it

Order book depth is the least stable figure on this page and the easiest to re-check: the measurements here are a single snapshot. Fees and licence conditions change too, so click through to a source on any row that matters to your decision.

Common questions

Is CoinJar or Independent Reserve cheaper in Australia?

On the default route each one puts in front of you, CoinJar. It lands at about 0.1% all in against 0.5%. Those figures are the published fee plus, where the platform has no AUD order book, the cost of converting Australian dollars first. Where we could walk a live book, the measured cost of crossing it is included too.

Which has better execution, CoinJar or Independent Reserve?

Independent Reserve. We walked both public AUD order books on the same day. Crossing Independent Reserve's cost a measured 0.037% on a A$10,000 order against 0.081% on CoinJar. Depth matters as much as the fee: a low fee into a book that is not there costs more than a higher fee into one that is.

Which is more regulated, CoinJar or Independent Reserve?

Both are on the AUSTRAC register. On our trust pillar, which weighs licensing, custody, audits and enforcement history from the sourced facts on each review, CoinJar scores 66 and Independent Reserve scores 64. AUSTRAC registration is anti-money-laundering registration, not a financial services licence, and it says nothing about whether your balance is protected.

Which lists more assets, CoinJar or Independent Reserve?

CoinJar scores 66 and Independent Reserve scores 65 on asset range, which counts what is listed and weighs how much of it is actually reachable in Australian dollars. A large catalogue priced only against USDT is worth less to an Australian buyer than a smaller one priced in AUD.

Can I use both CoinJar and Independent Reserve?

Yes, and plenty of Australians do: one platform as the AUD door, the other as the trading venue. Moving crypto between them costs a network fee, so it is only worth the extra step if the fee gap covers it. Both report to AUSTRAC and the ATO's data matching program either way.

Every fact we hold, side by side

All 153 researched facts from the CoinJar and Independent Reserve reviews, grouped by the ten sections both pages share. Rows are shown as each platform documents them rather than forced into shared labels, so nothing is re-interpreted on the way here. Every row keeps its own source.

Section
CoinJar
Independent Reserve
What it costsTrading fees, subscriptions, deposits and withdrawals 8 vs 8 facts
App instant buy and sellThe simple flow in the CoinJar app and web app. Applies to fiat to crypto, crypto to fiat and crypto to crypto.
1%Flat, no volume tiers
Instant buy by card or walletBuying with Visa, Mastercard, Apple Pay or Google Pay costs double the bank-funded rate.
2%Visa, Mastercard, Apple Pay, Google Pay
Recurring buySetting the same card purchase on a schedule halves the instant-buy card fee.
1%Card-funded recurring buys
CoinJar Exchange - AUD pairsThe order-book venue. Fees fall with 30-day volume across AUD, USD and GBP pairs.
0.10% / 0.10%Maker / taker under $100k, down to 0.02% / 0.06% above $10m
CoinJar Exchange - crypto to cryptoCrypto-to-crypto and crypto-to-stablecoin pairs sit at a flat rate with no maker fee at any volume.
0.00% / 0.06%Maker / taker, all volume tiers
CoinJar Exchange - stablecoin pairsStablecoin-to-fiat and stablecoin-to-stablecoin are the cheapest book on the venue.
0.00% / 0.001%Maker / taker, all volume tiers
AUD deposits and withdrawalsPayID, Osko, NPP and standard bank transfers carry no CoinJar charge in either direction.
FreeBoth ways
Account and subscription feesNo sign-up charge, no monthly platform fee and no charge to open an entity account.
NoneNo setup or monthly charges
Maker feeWhat you pay when your order sits on the book and someone else fills it.
0.50%starting rate
Taker feeWhat you pay when you take an existing price off the order book.
0.50%identical to maker, there is no maker or taker split
Volume discountsThe fee falls as your rolling 30 day AUD volume grows, recalculated every four hours.
0.48% at A$50,00028 tiers, bottoming out at 0.02%
AUD depositMoving Australian dollars in from your bank account.
Freebank transfer, EFT and PayID
Card and PayPal depositsThe instant funding options, all of which carry a percentage charge.
1% to 3.5%1% Australian card, 3.5% international card, 1% PayPal
AUD withdrawalGetting Australian dollars back out to your bank.
Free, or A$1.50 instantstandard EFT free, PayID and NPP instant A$1.50
Crypto withdrawal feeA fixed per asset fee rather than a live network fee pass through.
0.0001 BTC, 0.003 ETH10 USDC on Ethereum but 1 USDC on Solana, Base or Arbitrum
Custody or inactivity feeAn ongoing charge just for leaving assets sitting in the account.
Noneno fee is charged for storing crypto
Limits and the costs that hideSpreads, deposit caps and charges that do not appear on a fee page 8 vs 7 facts
Spread on top of the 1%CoinJar applies a dynamic spread by trade size as well as the headline fee. Larger orders see a wider gap between buy and sell prices.
Dynamic, not publishedWidens with order size
PayPal depositPayPal funding is charged where PayID and bank transfer are not. PayPal withdrawals are free.
0.5%Deposit only
Chargeback or bank investigationDisputing a transaction or asking your bank to investigate triggers a flat charge plus any conversion costs.
$38.50Plus fiat to crypto conversion fees
Card foreign transaction feeSpending overseas or in a foreign currency on the CoinJar Card carries a currency conversion loading.
2.99%+CoinJar Card
Card ATM withdrawalPulling cash out through the CoinJar Card costs a percentage of the withdrawal.
1%Plus any ATM operator fee
Card transaction disputeSeparate to the bank dispute fee, raising a dispute on a CoinJar Card transaction is charged.
$27.50Per dispute
Crypto withdrawal network feeDynamic fees recalculated every 15 minutes, based on the asset and network congestion. CoinJar states it does not mark these up.
Network cost, variableRecalculated every 15 minutes
Card not available on entity accountsIf you trade through a company, trust or SMSF you lose access to the CoinJar Card and its rewards.
Individual accounts onlyCompany, trust and SMSF excluded
BTC/AUD spreadThe gap between the best buy and sell price, paid on top of the trading fee.
About 0.14%Coindaily order book snapshot, 25 July 2026, on roughly 15 BTC of 24 hour volume
Deposit limitsCaps on how much you can push through the instant funding rails.
Not publisheddaily and weekly caps apply to cards and PayPal, shown only on your deposit screen
Assisted transfer feeCharged when a deposit or withdrawal has to be fixed by hand, usually a mismatched reference.
A$20applies to AUD, NZD, USD and SGD
Leveraged trading costsOpening and closing is free, but carry and forced closure are not.
0.1% per day long0.03% per day short, plus a 1% mandatory liquidation fee
Small SWIFT depositsA flat charge on smaller inbound US dollar wires.
USD 15 under USD 5,000free at USD 5,000 and above
Non AUD withdrawalsThe other supported currencies are markedly more expensive to withdraw than AUD.
NZD 29, USD 25against a free AUD EFT withdrawal
OTC desk minimumThe threshold to trade through the desk rather than the public order book.
A$50,000quoted up to A$50m plus
What you can tradeAssets, Australian dollar pairs, staking and derivatives 8 vs 7 facts
OTC deskA concierge trading desk for large orders with guaranteed pricing and Australian-based account managers. Minimum ticket size is not published.
YesMinimum not published
Availablewholesale liquidity on transactions over A$50,000
Assets listedCoinJar advertises more than 60 leading cryptocurrencies across its app and exchange.
60+Retail app and exchange
Australian dollar pricingEvery listed asset is quoted and traded in AUD on the Australian site, so there is no forced USD or USDT leg for the app flow.
All listed assets in AUDInstant buy flow
Exchange order-book pairsThe professional venue runs more than two hundred trading pairs, quoted as 380+ across AUD, USD, GBP and BTC bases.
200+ pairs380+ AUD, USD, GBP and BTC pairs
BundlesThemed baskets covering areas such as Bitcoin and Ethereum, DeFi and low-carbon assets, with proportional or cap-weighted allocation and one-click rebalancing.
YesRebalancing and Empty Bundle exit
Staking or earnCoinJar's current Australian product line-up covers instant buy, recurring buy, Bundles, Card, Rewards and Exchange. No native staking or interest product is listed.
Not listedRewards points are not a yield product
Derivatives and marginCoinJar Exchange is a spot venue. No futures, perpetuals, options or margin trading are advertised.
Spot onlyNo leverage products
CoinJar RewardsPoints earned on referrals, AUD buys and sells, Card spending and the CoinJar Store, redeemable against transaction fees or store items.
Points programmeAustralia only
Tradable assetsHow many coins and tokens you can actually buy and sell.
42a deliberately narrow, large cap led list
Direct AUD pairsWhether you trade straight against Australian dollars or have to route through a stablecoin.
All 42 assetsno conversion leg needed
Staking and earnEarning a yield on coins you already hold.
Not offeredno staking, savings or earn product
Leveraged tradingLong and short positions funded with borrowed money.
Five assetsBTC, ETH, SOL, XRP and DOGE, eligible users only
Crypto backed loansBorrowing cash against your holdings without selling them.
Added 2 July 2026provided by Block Earner, ACL 542689, not by Independent Reserve. Personal accounts only
Other fiat currenciesCurrencies besides Australian dollars you can fund and settle in.
NZD, USD, SGDthe same account supports all four
How your assets are heldCustody, reserves, insurance and self-custody 8 vs 7 facts
Proof of ReservesThe reserve claim is a statement on CoinJar's own security page. There is no published third-party attestation, merkle tree or customer-verifiable snapshot.
No published attestationClaim only, not independently verifiable
Not publishedan annual external audit of financial statements is done instead
InsuranceUp to US$250 million cover is cited on the institutional custody page. The page does not state whether ordinary retail balances are covered, and the insurer is not named.
Up to US$250m citedInstitutional custody context
Narrow and undisclosedwording points to an insured qualified custodian, so it is the custodian's cover. No underwriter, limit or custodian named
Custody partnersCustomer crypto is held with BitGo and Fireblocks rather than in wallets CoinJar builds itself.
BitGo and FireblocksThird-party institutional custodians
Cold storage shareCoinJar states more than 90% of assets sit in cold storage, multi-signature or MPC wallets.
90%+Cold, multi-sig or MPC
Reserve backingCoinJar claims full currency reserves at all times, with assets covering more than 100% of customer balances.
Claims 100%+Self-declared
Corporate insuranceCoinJar states its business is covered by Professional Indemnity and Directors and Officers insurance. This protects the company, not your coin balance.
PI and D&ONot a customer asset guarantee
Moving to self-custodyCrypto deposits are free and external withdrawals only cost the network fee, so there is no CoinJar penalty for taking coins off the platform.
Network fee onlyDeposits free
Bug bountyCoinJar runs a public vulnerability disclosure programme with security researchers via HackerOne.
YesHackerOne
Client asset segregationWhether your coins and cash are kept apart from the company's own money.
Segregatedthe exchange states it does not commingle customer funds
Self custody withdrawalsWhether you can move coins off the platform to a wallet you control.
Supportedexternal wallet deposits and withdrawals for listed assets
Withdrawal address allowlistWhether coins can only leave to addresses you have pre approved.
Mandatorywithdrawals can only go to addresses in the verified address book, one off SMS verification per address
Security certificationAn independently audited information security standard.
ISO 27001certified since 2021
Breach historyWhether customer funds have ever been lost to an exchange compromise.
No confirmed hackacross more than twelve years of operation
Who can open an accountEntity types onboarded in Australia 8 vs 8 facts
IndividualStandard personal account. CoinJar's terms require members to be at least eighteen years of age.
Yes, 18+ID verification required
SupportedAustralian residents may qualify for FastTrack and trade immediately
CompanyCompany accounts are onboarded with a dedicated entity email address and separately verified accounts for each director.
YesDirector verification required
SupportedACN plus director and beneficial owner details required
TrustTrusts are supported. A certified copy or extract of the trust deed is required, including schedules, parties and execution pages.
YesCertified trust deed
Supportedtrustee ID, proof of address and the trust deed cover, schedule and signature pages
SMSFSMSF is a selectable account type at sign-up, with registered trust details required. CoinJar markets a dedicated SMSF product.
YesSMSF trust deed required
Supportedcrypto must be enabled in the trust deed and withdrawal addresses must be under the fund's control
Joint accountsCoinJar's entity onboarding guide lists company, trust and SMSF only. Joint accounts are not offered as an account type.
Not offeredIndividual or entity only
MinorsThe terms of service require every member to warrant they are at least eighteen. There is no custodial or under-18 account.
No18+ only
Entity verification timeEntity applications are manually reviewed by CoinJar's compliance team rather than approved instantly.
About 5 business daysManual compliance review
Personal account prerequisiteEvery director, trustee or SMSF member needs their own verified personal CoinJar account under a separate email before the entity account can proceed.
RequiredOne per director or trustee
Joint accountOne account in two names, such as a couple.
Not a listed typethe published account types are personal, company, trust, SMSF and institutional
Under 18sAn account for a minor, whether direct or held by a parent.
Not a listed typeno minor or custodial account appears in the published account types
InstitutionalFunds, family offices and asset managers trading at size.
Supporteddedicated relationship manager, OTC desk and Fireblocks integration
Multi user accessLetting an accountant, adviser or co-director into the account at a limited level.
Supportedtiered access for trusted third parties
Trading featuresOrder types, recurring buys, tooling and access 8 vs 8 facts
Order typesCoinJar Exchange offers limit orders, stops and time-enforced order types through a customisable professional interface.
Limit, stop, time-in-forceCoinJar Exchange
Sixmarket buy and sell, limit buy and sell, stop limit buy and sell
Two platforms, one accountThe same login gives you the simple 1% instant-buy app and the low-fee order book, so beginners can graduate without moving exchanges.
App plus ExchangeShared account
Recurring buys and DCAWeekly, fortnightly or monthly automated purchases of single assets or Bundles, funded by Visa or Mastercard, pausable at any time.
YesWeekly, fortnightly, monthly
Bundle rebalancingBundles can be re-weighted in one click and wound down with the Empty Bundle function, which sells or transfers the underlying assets.
One-clickProportional or cap-allocated
API accessDocumented REST trading and market data APIs plus a market data WebSocket. Public market data is open, trading needs an advanced API key.
REST and WebSocketFree and documented
Matching engineCoinJar runs a proprietary low-latency matching engine and claims no downtime since launching in 2013.
ProprietaryNo downtime claimed since 2013
CoinJar CardA prepaid Mastercard issued by EML Payment Solutions, available as digital and physical, working with Apple Pay and Google Pay. Free to issue.
Active1% spend returned as Rewards points
Status pageA public real-time status page shows wallet and service health, current incidents and scheduled maintenance.
Publicstatus.coinjar.com
Stop loss and take profitAutomatic exits attached at the time you place the order.
Supportedon market buys, limit buys and leveraged positions, for BTC, ETH, SOL, XRP and DOGE
Trailing stops, OCO and conditionalsThe more advanced conditional order structures active traders look for.
Not offerednot among the six published order types
Recurring buysAutomatic dollar cost averaging on a schedule you set.
Five frequenciesdaily, weekly, fortnightly, monthly or last day of month. No fee beyond standard brokerage
Minimum order sizeThe smallest trade the matching engine will accept, set per asset.
0.0001 BTC0.001 ETH, 1 XRP. The live list is published via the API
Time in forceHow long a limit order stays alive before it is cancelled.
GTC, IOC, FOK, MOCavailable on limit orders via the API
APIProgrammatic access for bots, tax tools and portfolio trackers.
REST and WebSocketread only key permission and IP allowlisting available. No FIX and no sandbox
Demo accountA practice mode to trade with fake money before risking real funds.
Not offeredno paper trading or test environment is published
Money in and outMinimums, methods and settlement speed 8 vs 7 facts
Minimum depositThere is no minimum for bank transfer deposits. Maximums depend on your verified account limits and your own bank's caps.
NoneBank transfer
Not publishedno minimum is stated on the fee schedule or the FAQ
Crypto depositsReceiving crypto is free whether it comes from an external wallet or another CoinJar member. Internal transfers between members are also free.
FreeExternal and internal
Freeno deposit fee on any supported asset
PayID and OskoNear-instant AUD funding from a PayID-enabled Australian bank account. First-time deposits can take up to 24 hours.
Free, minutesFirst deposit up to 24 hours
Bank transferStandard BSB and account number transfers. Instant where your bank supports Osko, otherwise one to three business days.
FreeInstant with Osko, else 1-3 business days
Card and mobile walletVisa, Mastercard, Apple Pay and Google Pay buy crypto instantly, but at double the app's bank-funded rate.
2%Instant settlement
PayPalPayPal is accepted for AUD funding at a charge, and PayPal withdrawals are free.
0.5% in, free outAUD
AUD withdrawalWithdrawing Australian dollars to your bank account costs nothing on CoinJar's side.
FreeBank transfer
Crypto withdrawalsCharged at a dynamic network fee that varies by asset and congestion, recalculated every 15 minutes with no stated CoinJar markup.
Network feeRecalculated every 15 minutes
AUD deposit methodsThe ways you can get Australian dollars onto the platform.
Fourbank transfer and PayID, debit or credit card, PayPal, and SWIFT
Card restrictionsWhich cards are actually accepted for instant funding.
Australian issued onlymust be in the account holder's name. Amex, Diners, Discover and UnionPay are not accepted
AUD withdrawal speedHow quickly cash lands back in your bank.
Instant optionfree standard EFT, or PayID and NPP instant for A$1.50
Minimum crypto withdrawalThe smallest amount of a coin you can send off platform.
0.0001 BTC0.01 ETH and 0.01 SOL, set per asset
Fast onboardingWhether you can fund and trade before full manual verification.
FastTrackAustralian residents opening individual accounts may deposit and trade immediately
Tax and reportingWhat you get at tax time, and what you do not 8 vs 6 facts
Transaction history exportTrading and transaction history can be downloaded as CSV from both the app and CoinJar Exchange for tax purposes.
CSV exportApp and Exchange
CSV and PDFfull transaction history downloadable from the account
KoinlyKoinly connects to CoinJar by API or CSV upload and produces an ATO myTax-ready report.
API and CSVmyTax report
Supportednamed as a supported reporting integration
Native tax reportCoinJar does not generate a finished capital gains or ATO-ready tax report. You export data and take it elsewhere.
Not providedExport and use third-party software
CoinTrackerCoinTracker imports CoinJar trades, purchases, sales and rewards and generates ATO-compliant reports for myTax or your accountant.
SupportedATO-compliant output
CoinLedgerCoinLedger lists a dedicated CoinJar integration for calculating gains and generating tax reports.
SupportedThird-party
ATO data sharingAs an AUSTRAC-registered exchange CoinJar is inside the ATO's crypto data-matching net, so assume your activity is visible to the ATO.
Assume reportedAUSTRAC-registered DCE
API for tax toolingThe documented Exchange REST API lets tax software and accountants pull trade history programmatically rather than by manual export.
AvailableAdvanced API key
Institutional reportingBusiness, trust and SMSF clients get audit-ready reporting and real-time transaction tracking through the institutional custody offering.
Audit-ready reportsEntity and institutional accounts
Summ, formerly Crypto Tax CalculatorThe in-platform tax partner, launched from Transactions then Tax.
Integrated, 30% offaccount auto created and transactions synced. Discount applies to paid plans above the entry tier
SylaAn Australian-only tax package with an ATO focus.
API sync or file importSyla lists a dedicated Independent Reserve integration
Read only API keysLetting tax software pull your history without any power to trade or withdraw.
Supportedread only is a selectable key permission
Accountant accessGiving your adviser or SMSF auditor a look at the account directly.
Tiered multi user accessuseful for SMSF and trust annual audits
Platform and supportApps, account security and how you reach a human 8 vs 8 facts
Support hoursCoinJar's support page lists Monday to Friday, 9am to 3am Australian Eastern Time.
Mon-Fri, 9am-3am AETPer the support page
24/7company is headquartered in Sydney
Weekend supportThe SMSF page advertises seven-day cover at 9am to 2am weekdays and 9am to 5.30pm weekends, which conflicts with the support page's weekday-only hours.
Listed on SMSF page9am-5.30pm Sat-Sun AEST
Australian teamCoinJar states support is handled by a local in-house team rather than an offshore outsourcer.
In-house, localAustralia-based
Contact channelsSupport runs through a ticket portal and email. A separate complaints address is published in the legal terms. No published phone line for retail.
Ticket and emailsupport@ and complaints@coinjar.com
Two-factor authentication2FA is available by SMS or an authenticator app. Hardware key support is not advertised.
SMS or authenticator appNo hardware key documented
Fraud monitoringMachine learning systems flag suspicious logins, account takeovers and financial fraud, backed by multi-level encryption and isolated internal networks.
AutomatedPlus staff background checks
Mobile appsNative iOS and Android apps carry the full instant buy, Bundles, Card and recurring buy experience.
iOS and AndroidPlus web app and Exchange
Security research programmeAn active bug bounty and vulnerability disclosure policy runs through HackerOne, alongside ongoing security audits.
Public bountyHackerOne
Mobile appTrading, funding and withdrawing from a phone.
iOS and AndroidiOS 16 or later. Supports AUD, NZD, USD and SGD
App limitationsWhat the phone app cannot do that the website can.
Market, limit and leverage onlymore advanced order types require the website
Biometric loginFace or fingerprint unlock instead of typing a password each time.
Supportedfingerprint or Face ID, subject to device support
Two factor authenticationThe second step protecting your login and withdrawals.
Authenticator appGoogle Authenticator style TOTP. SMS is a backup for login only, sensitive actions need the app
Extra account protectionsDefences beyond a password and a code.
Duress passwordan alternate password suspends the account for 24 hours. New IP addresses trigger extra verification
Support channelsHow you actually reach someone when something goes wrong.
Encrypted portal and emailsupport@independentreserve.com. No public phone support line is published
EducationLearning material for people new to crypto or new to the platform.
Knowledge base and bloghow-to guides on order types, wallets, tax and leveraged trading
Trust and regulationThe entity you are actually contracting with 8 vs 7 facts
AUSTRAC registrationRegistered as a digital currency exchange provider under the AML/CTF Act 2006.
DCE100749118-001Registered DCE and VASP
DCE-100461150-001registered digital currency exchange provider
AFSLCoinJar does not hold its own Australian Financial Services Licence. It acts as an authorised representative of EML Payment Solutions for the CoinJar Card only, and crypto trading itself sits outside that authorisation.
No own AFSLAR 1290193 under EML AFSL 404131
Not heldAUSTRAC registration is not a financial services licence
Track recordFounded in Melbourne in 2013 by Asher Tan and Ryan Zhou, making it one of Australia's oldest continuously operating exchanges, now serving 800,000+ customers.
Since 2013800,000+ customers
Founded October 2013Sydney, by Adam Tepper, Adrian Przelozny and Lasanka Perera. Adrian Przelozny remains chief executive
Australian legal entityYour contract is with CoinJar Australia Pty Ltd, registered at 805/220 Collins Street, Melbourne.
CoinJar Australia Pty LtdACN 648 570 807
Card issuerThe CoinJar Card is a prepaid Mastercard issued by EML Payment Solutions Limited, ABN 30 131 436 532, with its own PDS, FSG and target market determination.
EML Payment SolutionsAFSL 404131
UK entity and FCACoinJar UK Limited is registered with the Financial Conduct Authority as a Cryptoasset Exchange Provider and Custodian Wallet Provider under the 2017 Money Laundering Regulations.
FCA FRN 928767Company number 8905988
Security incident historyNo customer-fund breach has been publicly reported across CoinJar's operating history, and CoinJar claims no downtime since 2013. Absence of reports is not the same as an audited record.
None reportedNo published breach
Terms currencyThe Australian terms of service were last updated with effect from 28 May 2026, and separate terms apply for UK and Irish customers.
Effective 28 May 2026Separate UK and IE terms
Australian entityThe company name and number on your customer agreement.
Independent Reserve Pty LtdABN 46 164 257 069
Singapore licenceThe offshore arm's regulatory standing, often cited in marketing.
MAS Major Payment Institutionlicence PS20200517, held by the Singapore entity, not the Australian one
OwnershipWho controls the business you are handing money to.
IG Group holds 70%completed 30 January 2026 for about A$109.6m, implying roughly A$178m for 100%. Call option over the remaining 30%
Financial auditIndependent verification of the books, in place of proof of reserves.
Annual external auditfinancial statements audited under Australian Accounting Standards with client balances verified
Checked on 26 July 2026. 16 facts happened to line up by name and are shown as single rows; the rest sit in each platform's own column. Hover a row: src opens the primary document, flags that platform's value as wrong.
VisitCoinJarcoinjar.com VisitIndependent Reserveindependentreserve.com
Registrations, licences, fees and product availability change. Check the current AUSTRAC Virtual Asset Service Provider Register and each platform's own disclosures before depositing. This page is general information only, not financial advice, and contains modelled figures where a platform does not publish a rate. Coindaily may earn a commission from links marked as such - it never changes the ranking or the data.

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