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HYPEA$38.74+5.31%

BTC Markets vs CoinJar

BTC Markets and CoinJar compared on what decides the bill for an Australian: the real cost of an AUD buy, whether there is an AUD book to trade against, and who you are contracting with.

Trade on BTC Marketsbtcmarkets.net Trade on CoinJarcoinjar.com Both links are affiliate links. They never change the ranking, the scores or the data on this page.
BTC Markets Melbourne · est 2013 · AUD order book
AUSTRAC RegisteredAU Order BookAU Native · Est 2013
Coindaily Score 80/100
btcmarkets.net BTC Markets homepage as served to Australian visitors
VS
CoinJar Melbourne · est 2013 · AUD order book
AUSTRAC RegisteredUK FCA RegisteredBook + Instant Buy
Coindaily Score 74/100
coinjar.com CoinJar homepage as served to Australian visitors
64
Costwhy
77
BTC Markets · 64
  • Effective cost of the default route is about 1.05% (order book: taker plus spread)
  • 50% of the cost facts on our btc-markets review read as favourable
CoinJar · 77
  • Effective cost of the default route is about 0.40% (order book: taker plus spread)
  • 57% of the cost facts on our coinjar review read as favourable
75
Liquiditywhy
55
BTC Markets · 75
  • Crossing its AUD book costs a measured 0.030% on a A$10,000 order
  • A$298,789 of asks inside 1% of mid, top order 21% of that
  • Global liquidity standing 60/100 from the Coindaily exchanges table
CoinJar · 55
  • Crossing its AUD book costs a measured 0.081% on a A$10,000 order
  • A$154,101 of asks inside 1% of mid, top order 30% of that
  • Global liquidity standing 45/100 from the Coindaily exchanges table
77
AUD accesswhy
98
BTC Markets · 77
  • Its AUD book is real and measurable: BTC/AUD at a 0.060% touch spread
  • 2 documented AUD deposit rails: PayID, OSKO
  • 62% of its money-in-and-out facts read as favourable
CoinJar · 98
  • Its AUD book is real and measurable: BTC/AUD at a 0.162% touch spread
  • 3 documented AUD deposit rails: PayID, Card, Bank
  • 80% of its money-in-and-out facts read as favourable
56
Trust & regulationwhy
66
BTC Markets · 56
  • AUSTRAC-registered, and holds no AFSL
  • 58% of its custody and regulation facts read as favourable
  • Operating since 2013
CoinJar · 66
  • AUSTRAC-registered, and holds no AFSL
  • 72% of its custody and regulation facts read as favourable
  • Operating since 2013
61
Asset rangewhy
66
BTC Markets · 61
  • 43 assets listed
  • 52% of its what-you-can-trade facts read as favourable
  • Not every listed asset is reachable in AUD
CoinJar · 66
  • 60 assets listed
  • 59% of its what-you-can-trade facts read as favourable
  • Not every listed asset is reachable in AUD
71
Features & supportwhy
87
BTC Markets · 71
  • 66% of its trading, support and tax facts read as favourable
  • Drawn from 24 sourced facts across three sections
  • Scored on what is documented, not on marketing claims
CoinJar · 87
  • 82% of its trading, support and tax facts read as favourable
  • Drawn from 24 sourced facts across three sections
  • Scored on what is documented, not on marketing claims
CoinJar leads 5 of the 6 pillars. Scores are the desk's assessment of the evidence on this page, judged for an Australian buying in Australian dollars.
The Coindaily Score above ranks a venue globally: liquidity, cost and standing across every market it runs. The six pillars re-weight the same evidence for one specific job, an Australian funding an account in AUD. That is why a venue with a lower headline score can win pillars here. Full method on the exchanges table.

What a trade actually costs

Cost calculator

Three costs kept apart, because they are not the same thing: the published trading fee, the AUD conversion a venue with no AUD book forces on you, and the measured cost of crossing its order book. Click any route for the detail.

Scenario
RouteTrading feeAUD conversionCrossing the bookAll inOn A$1,000

Execution. Crosses its own AUD book, measured below.

Taker rate plus the measured cost of crossing the book.

Execution. Posting rather than taking avoids the crossing cost entirely.

You pay the maker rate and no spread, at the price of an uncertain fill.

Execution. Crosses its own AUD book, measured below.

Taker rate plus the measured cost of crossing the book.

Execution. Posting rather than taking avoids the crossing cost entirely.

You pay the maker rate and no spread, at the price of an uncertain fill.

On A$1,000 bought and held, the lowest all in cost is CoinJar · PayID, then post a limit order at A$1.00, of which 0% is crossing the book, not fee. That is A$7.80 below the dearest default route, about 8.8× cheaper.

The books behind those numbers

Both sides of both public books, walked 26 July 2026. Top order is the share of that side held by a single resting order: depth that is one order can leave. Anything above 25% of visible depth is marked too big rather than given a price it would not get.
VenueDepthTop orderA$1kA$5kA$10kA$25kA$50kA$100k
BTC Marketsbuying A$299k 21%0.030%0.030%0.030%0.075%0.093%too big
BTC Marketsselling A$126k 22%0.030%0.030%0.030%0.030%too bigtoo big
CoinJarbuying A$154k 30%0.081%0.081%0.081%0.081%too bigtoo big
CoinJarselling A$177k 21%0.081%0.081%0.081%0.081%too bigtoo big
Trading fees are the platforms' own published rates. Crossing costs are walked from the live order book. The AUD conversion is the one figure here we cannot verify from a public book, so it is modelled from the exchanges table and marked with a dotted underline; it is also the number that decides the Binance result, so treat it as an estimate rather than a quote. It applies only from an AUD start: if you already hold USDT, ignore that column and Binance's cheap route is 0.075%. Posting a limit order avoids the crossing cost at the price of an uncertain fill. Network fees are excluded, they depend on the chain rather than the venue.

Which one is for you

Choose
BTC Markets
  • Twelve-plus years of continuous, incident-free AU operation
  • Real order book and local institutional support
  • Clean regulatory record
But go in knowing
  • 0.85% retail headline fee is the highest of the local books
  • ~30 assets only
  • Books are thinner than global venues - size orders accordingly
Choose
CoinJar
  • Oldest local operator with a clean record
  • Dual AUSTRAC + FCA registration
  • Order book available at 0.1% - cheap for a local venue
  • Crypto Mastercard is genuinely useful
But go in knowing
  • ~60 assets - mid-sized menu
  • Exchange liquidity is modest; large orders need care
  • Brand quieter than the marketing-heavy locals
The call

For an AUD buy, CoinJar. Past that it depends on what you are doing.

These two are scored here for one job: an Australian funding an account in Australian dollars. The pillars above re-weight the same evidence for that reader, which is why they can disagree with the global Coindaily Score.

Buying with Australian dollars
CoinJar
Its default route lands at about 0.1% all in, against 0.85% on BTC Markets.
Order size in the tens of thousands
BTC Markets
Crossing its AUD book costs a measured 0.030% at A$10,000, against 0.081%.
You want the stronger regulatory standing
CoinJar
Scores 66 against 56 on licensing, custody and enforcement history.
Tooling, tax reporting and support
CoinJar
Scores 87 against 71 across trading features, support and tax.
What would change it

Order book depth is the least stable figure on this page and the easiest to re-check: the measurements here are a single snapshot. Fees and licence conditions change too, so click through to a source on any row that matters to your decision.

Common questions

Is BTC Markets or CoinJar cheaper in Australia?

On the default route each one puts in front of you, CoinJar. It lands at about 0.1% all in against 0.85%. Those figures are the published fee plus, where the platform has no AUD order book, the cost of converting Australian dollars first. Where we could walk a live book, the measured cost of crossing it is included too.

Which has better execution, BTC Markets or CoinJar?

BTC Markets. We walked both public AUD order books on the same day. Crossing BTC Markets's cost a measured 0.030% on a A$10,000 order against 0.081% on CoinJar. Depth matters as much as the fee: a low fee into a book that is not there costs more than a higher fee into one that is.

Which is more regulated, BTC Markets or CoinJar?

Both are on the AUSTRAC register. On our trust pillar, which weighs licensing, custody, audits and enforcement history from the sourced facts on each review, BTC Markets scores 56 and CoinJar scores 66. AUSTRAC registration is anti-money-laundering registration, not a financial services licence, and it says nothing about whether your balance is protected.

Which lists more assets, BTC Markets or CoinJar?

BTC Markets scores 61 and CoinJar scores 66 on asset range, which counts what is listed and weighs how much of it is actually reachable in Australian dollars. A large catalogue priced only against USDT is worth less to an Australian buyer than a smaller one priced in AUD.

Can I use both BTC Markets and CoinJar?

Yes, and plenty of Australians do: one platform as the AUD door, the other as the trading venue. Moving crypto between them costs a network fee, so it is only worth the extra step if the fee gap covers it. Both report to AUSTRAC and the ATO's data matching program either way.

Every fact we hold, side by side

All 160 researched facts from the BTC Markets and CoinJar reviews, grouped by the ten sections both pages share. Rows are shown as each platform documents them rather than forced into shared labels, so nothing is re-interpreted on the way here. Every row keeps its own source.

Section
BTC Markets
CoinJar
What it costsTrading fees, subscriptions, deposits and withdrawals 8 vs 8 facts
Exchange trading fee, AUD and USDT pairsA single percentage applied to both sides of the trade. There is no maker discount on AUD pairs - the same rate is charged whether you add or remove liquidity.
0.85% entry tierAll fees include GST for Australian residents
Volume tier scheduleTwenty tiers based on a rolling 30-day total of AUD and USDT trading volume across all trades. Volume is recalculated hourly and the rate is locked in when the order is created.
0.85% down to 0.10%0.10% applies above $5,000,000
What it takes to beat 0.50%The stale 0.85% headline is the entry rate only, but the discount curve is slow at the retail end. You need $70,000 of 30-day volume to reach 0.50% and $200,000 to reach 0.25%.
$70,000 per 30 daysFor the 0.50% tier
BTC-quoted pairsETH-BTC, LTC-BTC and XRP-BTC use a genuine maker-taker model with a maker rebate. These trades do not count towards your AUD and USDT volume tier.
-0.05% maker / 0.20% takerThree pairs only
Simple TradeThe beginner buy/sell flow charges no trading fee. Instead a spread is built into the quoted price, and BTC Markets does not publish what that spread is.
No fee, spread insteadSpread size not disclosed
AUD deposit feePayID/Osko and direct bank transfer by BSB and account number are both listed as free on the published fee schedule.
FreePayID/Osko and bank transfer
AUD withdrawal feeWithdrawals to an Australian bank account held in your own name are free of charge, with no cap on how many you make.
Free
Crypto withdrawal feesFlat per-asset amounts rather than a percentage. Crypto deposits are free. Published examples include Bitcoin, Ethereum and the stablecoins.
0.0002 BTC, 0.005 ETH, 5 USDTFull table published per asset
App instant buy and sellThe simple flow in the CoinJar app and web app. Applies to fiat to crypto, crypto to fiat and crypto to crypto.
1%Flat, no volume tiers
Instant buy by card or walletBuying with Visa, Mastercard, Apple Pay or Google Pay costs double the bank-funded rate.
2%Visa, Mastercard, Apple Pay, Google Pay
Recurring buySetting the same card purchase on a schedule halves the instant-buy card fee.
1%Card-funded recurring buys
CoinJar Exchange - AUD pairsThe order-book venue. Fees fall with 30-day volume across AUD, USD and GBP pairs.
0.10% / 0.10%Maker / taker under $100k, down to 0.02% / 0.06% above $10m
CoinJar Exchange - crypto to cryptoCrypto-to-crypto and crypto-to-stablecoin pairs sit at a flat rate with no maker fee at any volume.
0.00% / 0.06%Maker / taker, all volume tiers
CoinJar Exchange - stablecoin pairsStablecoin-to-fiat and stablecoin-to-stablecoin are the cheapest book on the venue.
0.00% / 0.001%Maker / taker, all volume tiers
AUD deposits and withdrawalsPayID, Osko, NPP and standard bank transfers carry no CoinJar charge in either direction.
FreeBoth ways
Account and subscription feesNo sign-up charge, no monthly platform fee and no charge to open an entity account.
NoneNo setup or monthly charges
Limits and the costs that hideSpreads, deposit caps and charges that do not appear on a fee page 8 vs 8 facts
Simple Trade spread is unpublishedThe terms of service confirm the spread is payable to BTC Markets as compensation and varies by market conditions, asset, order size and liquidity. No indicative range is given anywhere on the site.
Not disclosedVaries per order
OTC spread is disclosedUnusually for an Australian desk, BTC Markets publishes an indicative OTC spread band. There are no separate trading fees on OTC, the spread is the whole cost.
0.75% to 1.0%Quote is inclusive of spread
Card deposit feeThe fee schedule lists AUD deposits as free, but the card deposit guide tells you to review the fee shown at checkout. The percentage is never published.
Charged, amount not publishedShown only at checkout
Card deposit minimumCard deposits have a floor as well as a daily cap. Only Australian-issued Visa and Mastercard debit or credit cards in your own name are accepted.
$30 minimum
Daily deposit limits are not publishedNew accounts start on the lowest tier unless pre-arranged with onboarding. The actual dollar amounts are only visible inside your account, and raising them needs a request that may require extra documents.
Account-specific, undisclosedDeposits over the cap are delayed
AUD withdrawal limits are not published eitherAccounts open on the default minimum withdrawal tier. A higher limit requires a support ticket and you may be asked to justify it.
Support ticket to raise
Returned crypto deposit feeIf a crypto deposit cannot be completed and has to be sent back to an external wallet, a flat charge covers the network fee and reversal processing.
AU$10 or equivalent
Interest on your AUD balanceThe terms of service require you to waive any right to interest earned on fiat sitting in your account. BTC Markets keeps whatever the bank pays on customer money.
Retained by BTC MarketsYou waive the right
Spread on top of the 1%CoinJar applies a dynamic spread by trade size as well as the headline fee. Larger orders see a wider gap between buy and sell prices.
Dynamic, not publishedWidens with order size
PayPal depositPayPal funding is charged where PayID and bank transfer are not. PayPal withdrawals are free.
0.5%Deposit only
Chargeback or bank investigationDisputing a transaction or asking your bank to investigate triggers a flat charge plus any conversion costs.
$38.50Plus fiat to crypto conversion fees
Card foreign transaction feeSpending overseas or in a foreign currency on the CoinJar Card carries a currency conversion loading.
2.99%+CoinJar Card
Card ATM withdrawalPulling cash out through the CoinJar Card costs a percentage of the withdrawal.
1%Plus any ATM operator fee
Card transaction disputeSeparate to the bank dispute fee, raising a dispute on a CoinJar Card transaction is charged.
$27.50Per dispute
Crypto withdrawal network feeDynamic fees recalculated every 15 minutes, based on the asset and network congestion. CoinJar states it does not mark these up.
Network cost, variableRecalculated every 15 minutes
Card not available on entity accountsIf you trade through a company, trust or SMSF you lose access to the CoinJar Card and its rewards.
Individual accounts onlyCompany, trust and SMSF excluded
What you can tradeAssets, Australian dollar pairs, staking and derivatives 8 vs 8 facts
Tradeable assetsCounted live from the public markets endpoint. This is a deliberately narrow list next to the 400-plus menus at CoinSpot or Swyftx.
43 assets50 markets in total
Direct AUD pairsEvery single listed asset has a native AUD order book. Nothing is routed through a stablecoin or a conversion step, which is the core reason to use this exchange.
43 of 43100% AUD coverage
Non-AUD order booksA small number of crypto-quoted and stablecoin-quoted markets sit alongside the AUD books for traders who want to rotate without touching fiat.
3 BTC-quoted, 4 USDT-quoted
Staking and earnThe staking page is explicit: BTC Markets cannot offer staking under the current Australian regulatory regime. The earlier Algorand rewards program was suspended for the same reason.
Not availableWithdrawn on regulatory grounds
Algorand rewards endedThe one earn product BTC Markets did run was shut down when Algorand moved to a governance model the exchange said it could not support in Australia.
SuspendedNo replacement yet
DerivativesThe markets endpoint returns spot order books only. There are no perpetuals, futures, margin or leveraged products anywhere in the product set.
Spot onlyNo margin or leverage
Tokenised gold and AUDAn unusual corner of the listing set. Meld Gold and Tether Gold are gold-backed tokens, and Macropod is an AUD-denominated token, all with AUD order books.
MCAU, XAUT, AUDM
Minimum order sizesSet per market in base-asset units rather than as a flat dollar floor, and they are very small. Bitcoin and the majors can be bought in tiny fractions.
Per market, fractionalFor example 0.14 ADA, 0.005 AAVE
Assets listedCoinJar advertises more than 60 leading cryptocurrencies across its app and exchange.
60+Retail app and exchange
Australian dollar pricingEvery listed asset is quoted and traded in AUD on the Australian site, so there is no forced USD or USDT leg for the app flow.
All listed assets in AUDInstant buy flow
Exchange order-book pairsThe professional venue runs more than two hundred trading pairs, quoted as 380+ across AUD, USD, GBP and BTC bases.
200+ pairs380+ AUD, USD, GBP and BTC pairs
BundlesThemed baskets covering areas such as Bitcoin and Ethereum, DeFi and low-carbon assets, with proportional or cap-weighted allocation and one-click rebalancing.
YesRebalancing and Empty Bundle exit
Staking or earnCoinJar's current Australian product line-up covers instant buy, recurring buy, Bundles, Card, Rewards and Exchange. No native staking or interest product is listed.
Not listedRewards points are not a yield product
Derivatives and marginCoinJar Exchange is a spot venue. No futures, perpetuals, options or margin trading are advertised.
Spot onlyNo leverage products
CoinJar RewardsPoints earned on referrals, AUD buys and sells, Card spending and the CoinJar Store, redeemable against transaction fees or store items.
Points programmeAustralia only
OTC deskA concierge trading desk for large orders with guaranteed pricing and Australian-based account managers. Minimum ticket size is not published.
YesMinimum not published
How your assets are heldCustody, reserves, insurance and self-custody 8 vs 8 facts
Proof of reservesThe regulation page sets out AUSTRAC registration, ADCA certification and ISO 27001, but no reserve attestation or Merkle-tree proof is published anywhere on the site.
Not publishedNo attestation found
No published attestationClaim only, not independently verifiable
Custody modelFully custodial. BTC Markets describes it as a managed service and holds your coins for you, while recommending you withdraw to a personal wallet after purchase.
Custodial, exchange-heldSelf-custody encouraged
Third-party custodianBTC Markets has integrated BitGo, a regulated qualified custodian, for digital asset transaction processing and wallet infrastructure.
BitGoCCSS and SOC2 accredited
Cold storageThe terms of service commit BTC Markets to moving digital assets into and out of secure storage including cold storage under internal risk policies. No hot/cold split ratio is published.
Off-site cold wallet storageRatio not disclosed
How your AUD is heldCash sits with an Australian financial institution in BTC Markets' name or a third party's name. Critically, the terms let BTC Markets choose segregated or pooled accounts at its own discretion.
Segregated or pooled, at their discretionNot a client trust account
No commingling with company fundsWhichever structure is used, the terms commit BTC Markets to keeping records identifying assets attributable to each user and to not mixing its own money with customer money.
Contractually committed
Insurance for customersNo customer-facing insurance policy is offered. The terms disclaim liability for loss from cyberattack, unauthorised access or third-party failure except where caused by BTC Markets' own fraud or wilful misconduct.
None offeredBroad liability disclaimers
If the custodian failsWorth reading closely. Your claim is limited to a pro-rata share of whatever BTC Markets recovers from the custodian, after it first deducts its own legal, enforcement and adviser costs.
Pro-rata share of net recoveryRecovery costs deducted first
Custody partnersCustomer crypto is held with BitGo and Fireblocks rather than in wallets CoinJar builds itself.
BitGo and FireblocksThird-party institutional custodians
Cold storage shareCoinJar states more than 90% of assets sit in cold storage, multi-signature or MPC wallets.
90%+Cold, multi-sig or MPC
Reserve backingCoinJar claims full currency reserves at all times, with assets covering more than 100% of customer balances.
Claims 100%+Self-declared
InsuranceUp to US$250 million cover is cited on the institutional custody page. The page does not state whether ordinary retail balances are covered, and the insurer is not named.
Up to US$250m citedInstitutional custody context
Corporate insuranceCoinJar states its business is covered by Professional Indemnity and Directors and Officers insurance. This protects the company, not your coin balance.
PI and D&ONot a customer asset guarantee
Moving to self-custodyCrypto deposits are free and external withdrawals only cost the network fee, so there is no CoinJar penalty for taking coins off the platform.
Network fee onlyDeposits free
Bug bountyCoinJar runs a public vulnerability disclosure programme with security researchers via HackerOne.
YesHackerOne
Who can open an accountEntity types onboarded in Australia 8 vs 8 facts
IndividualThe standard retail account, open to Australian residents aged 18 and over with a valid government-issued ID.
Yes
Yes, 18+ID verification required
SMSFA designated SMSF account type, kept separate from members' personal holdings, which matters for the annual audit. This is one of the platform's genuine differentiators.
YesDesignated SMSF account
YesSMSF trust deed required
CompanyCompany accounts are onboarded, including corporate trustee structures used by self-managed super funds.
Yes
YesDirector verification required
Joint accountsNot listed among the four supported entity types and not covered anywhere in the help centre. Treat as unavailable until BTC Markets confirms otherwise.
Not listedUnconfirmed
Not offeredIndividual or entity only
MinorsThe eligibility clause requires an individual to be at least 18 years of age. There is no minor or custodial account product.
No18 and over only
No18+ only
Family trustTrust accounts are explicitly listed among the supported entity types alongside individual, SMSF and company.
Yes
ResidencyAustralian residents only for standard onboarding. Non-residents must contact support and are accepted only as approved overseas users at BTC Markets' discretion.
Australian residentsOverseas by exception only
Identity verificationKYC runs through FrankieOne, with all customers screened against global sanctions and politically exposed person lists as part of AUSTRAC obligations.
FrankieOne, plus sanctions and PEP screening
TrustTrusts are supported. A certified copy or extract of the trust deed is required, including schedules, parties and execution pages.
YesCertified trust deed
Entity verification timeEntity applications are manually reviewed by CoinJar's compliance team rather than approved instantly.
About 5 business daysManual compliance review
Personal account prerequisiteEvery director, trustee or SMSF member needs their own verified personal CoinJar account under a separate email before the entity account can proceed.
RequiredOne per director or trustee
Trading featuresOrder types, recurring buys, tooling and access 8 vs 8 facts
API accessA properly documented v3 REST API with batch order placement and client order IDs, plus WebSocket streaming and a FIX gateway. Free and public documentation.
REST v3, WebSocket and FIXFIX access is VIP Tier III
REST and WebSocketFree and documented
Order types on the exchangeA real trader's set for an Australian venue: market and limit plus three conditional types, all placed against a live AUD order book rather than a broker quote.
Market, limit, stop, stop limit, take profit
Trailing stopsNot among the documented order types. If you want a trailing exit you have to manage it manually or through the API.
Not offered
Stop orders are sell-onlyAn easy trap. The FAQ states stop orders are currently available only for sell orders, so you cannot use one to enter a long position on a breakout.
Sell side only
Advanced limit order controlsTime-in-force settings and a post-only flag let makers guarantee they never cross the spread, which matters on the BTC-quoted books where makers earn a rebate.
Time-in-force and post-only
Recurring buysDaily, weekly or monthly automated purchases with a chosen date, time and time zone. Available on the majority of major listed assets.
$10 minimum per buyDaily, weekly or monthly
Recurring buy ceilingThe cap is low enough to matter for anyone dollar-cost-averaging a meaningful amount. Above it you have to place orders manually or stack multiple schedules.
$1,000 maximum per buy
Mobile order typesThe app is a cut-down version of the web exchange. Stop and take-profit orders are web-only, so conditional exits cannot be set from your phone.
Market, limit and stop limit only
Order typesCoinJar Exchange offers limit orders, stops and time-enforced order types through a customisable professional interface.
Limit, stop, time-in-forceCoinJar Exchange
Two platforms, one accountThe same login gives you the simple 1% instant-buy app and the low-fee order book, so beginners can graduate without moving exchanges.
App plus ExchangeShared account
Recurring buys and DCAWeekly, fortnightly or monthly automated purchases of single assets or Bundles, funded by Visa or Mastercard, pausable at any time.
YesWeekly, fortnightly, monthly
Bundle rebalancingBundles can be re-weighted in one click and wound down with the Empty Bundle function, which sells or transfers the underlying assets.
One-clickProportional or cap-allocated
Matching engineCoinJar runs a proprietary low-latency matching engine and claims no downtime since launching in 2013.
ProprietaryNo downtime claimed since 2013
CoinJar CardA prepaid Mastercard issued by EML Payment Solutions, available as digital and physical, working with Apple Pay and Google Pay. Free to issue.
Active1% spend returned as Rewards points
Status pageA public real-time status page shows wallet and service health, current incidents and scheduled maintenance.
Publicstatus.coinjar.com
Money in and outMinimums, methods and settlement speed 8 vs 8 facts
PayID and OskoThe default funding route. Free and instant from any Australian bank account that supports Osko/NPP, using the PayID payments@btcmarkets.net plus your unique reference.
Free, instantFirst payment can take 24 hours
Free, minutesFirst deposit up to 24 hours
Bank transfer by BSBA direct deposit option using an account name, BSB, account number and reference. Fast if your bank supports fast payments, otherwise it is a business-days wait.
Free, 1 to 2 business daysFaster if your bank supports NPP
Card depositsAustralian-issued Visa and Mastercard debit or credit only, in your own name. International cards, Amex, JCB, crypto cards, prepaid and gift cards are all rejected.
Usually instantFee applies, amount unpublished
Third-party payments blockedDeposits are accepted only from a bank account in your own name. Paying in from a partner's or a company's account will not be credited.
Own accounts only
AUD withdrawalsFree domestic bank transfer to an Australian account in your name. If you hold only crypto you must sell to AUD first before any cash withdrawal is possible.
FreeYour own Australian bank account
Crypto withdrawals need manual enablingA real friction point. On Complete Trading Access accounts you must lodge a support ticket naming the destination wallet or exchange, its website and the public address before crypto withdrawals are turned on.
Support ticket requiredDestination details must be supplied
Seven-day withdrawal freeze after 2FA removalIf two-factor authentication is removed from your account, withdrawals are automatically disabled for seven days. Lifting it early needs a support ticket and identity checks.
7 daysAnti-takeover control
Travel Rule from 1 July 2026Now live. Every crypto withdrawal must carry the recipient's full legal name and whether they are an individual or non-individual. Nicknames or initials that do not match records will see the transfer rejected.
Beneficiary details mandatoryAUSTRAC requirement
Bank transferStandard BSB and account number transfers. Instant where your bank supports Osko, otherwise one to three business days.
FreeInstant with Osko, else 1-3 business days
Minimum depositThere is no minimum for bank transfer deposits. Maximums depend on your verified account limits and your own bank's caps.
NoneBank transfer
Card and mobile walletVisa, Mastercard, Apple Pay and Google Pay buy crypto instantly, but at double the app's bank-funded rate.
2%Instant settlement
PayPalPayPal is accepted for AUD funding at a charge, and PayPal withdrawals are free.
0.5% in, free outAUD
AUD withdrawalWithdrawing Australian dollars to your bank account costs nothing on CoinJar's side.
FreeBank transfer
Crypto depositsReceiving crypto is free whether it comes from an external wallet or another CoinJar member. Internal transfers between members are also free.
FreeExternal and internal
Crypto withdrawalsCharged at a dynamic network fee that varies by asset and congestion, recalculated every 15 minutes with no stated CoinJar markup.
Network feeRecalculated every 15 minutes
Tax and reportingWhat you get at tax time, and what you do not 8 vs 8 facts
KoinlySupported as a tax integration, with a BTC Markets discount code promoted each financial year for Australian customers.
Supported, with discount
API and CSVmyTax report
No capital gains calculationsBTC Markets withdrew estimated taxable event reporting from 1 July 2022. It no longer estimates capital gains, losses or taxable income for you.
Discontinued in 2022
What you actually getTwo raw reports: an end-of-financial-year wallet balance snapshot and a full transaction history for the tax period. You or your accountant do the rest.
Wallet balance and transaction historyUnder Account then Reports for Tax
How far back reports goUseful for anyone reconstructing an old position. Both report types are available for every financial year from 2017/2018 onwards, and full transaction history runs from account opening.
Back to 2017/2018
End of financial year price listA genuinely handy extra. BTC Markets publishes the closing AUD price of every listed asset at 23:59:59 AEST on 30 June, with tables going back to 2015/2016.
Published every yearEleven financial years listed
Crypto Tax CalculatorAlso supported, with a promoted discount on paid plans. Generates ATO-compliant reports covering DeFi, staking and NFT activity from imported data.
Supported, with discount
SylaThe Australian-built option, and the one that matters most here because it handles company, trust and SMSF reporting - the entity types BTC Markets actually onboards.
Supported, with discountHandles SMSF and trust reporting
No tax adviceStated plainly and repeatedly. BTC Markets does not provide tax advisory services and directs you to a qualified adviser or the ATO.
None given
Native tax reportCoinJar does not generate a finished capital gains or ATO-ready tax report. You export data and take it elsewhere.
Not providedExport and use third-party software
Transaction history exportTrading and transaction history can be downloaded as CSV from both the app and CoinJar Exchange for tax purposes.
CSV exportApp and Exchange
CoinTrackerCoinTracker imports CoinJar trades, purchases, sales and rewards and generates ATO-compliant reports for myTax or your accountant.
SupportedATO-compliant output
CoinLedgerCoinLedger lists a dedicated CoinJar integration for calculating gains and generating tax reports.
SupportedThird-party
ATO data sharingAs an AUSTRAC-registered exchange CoinJar is inside the ATO's crypto data-matching net, so assume your activity is visible to the ATO.
Assume reportedAUSTRAC-registered DCE
API for tax toolingThe documented Exchange REST API lets tax software and accountants pull trade history programmatically rather than by manual export.
AvailableAdvanced API key
Institutional reportingBusiness, trust and SMSF clients get audit-ready reporting and real-time transaction tracking through the institutional custody offering.
Audit-ready reportsEntity and institutional accounts
Platform and supportApps, account security and how you reach a human 8 vs 8 facts
Mobile appsNative iOS and Android apps with deposits, Simple Trade, portfolio and profit-and-loss tracking. Device requirements are relatively aggressive.
iOS 17+ and Android 8+Australian app stores only
iOS and AndroidPlus web app and Exchange
Two-factor authenticationTOTP authenticator apps only, such as Google Authenticator, Microsoft Authenticator or Authy. There is no support for hardware security keys or passkeys.
Authenticator app onlyNo hardware key or passkey
SMS or authenticator appNo hardware key documented
Withdrawal address allowlistWorth knowing before you compare. Whitelisting of withdrawal addresses is listed as a VIP Tier I benefit, meaning it is tied to $500,000 of 30-day volume rather than being a standard retail control.
VIP tiers onlyNot a standard retail feature
App-level securitySix-digit PIN or device biometrics, auto-lock after two minutes idle or backgrounded, three PIN attempts before a full login, and enhanced MFA on withdrawals.
PIN, biometrics and auto-lock
How you reach supportTicket-based through the help centre. No phone number, live chat or published support hours appear anywhere on the site or the help centre.
Support ticketsNo published phone or chat
OTC desk hoursThe one part of the business with published hours and named human contact. Minimum trade size is AU$100,000, with no maximum, and settlement is same-day into your account.
9am to 5pm, Mon to FriAU$100,000 minimum
Security incident historyNo custody breach or loss of customer funds in twelve years. The one reported incident was a December 2020 privacy failure where a mass email exposed names and email addresses of about 270,000 users.
One 2020 privacy incidentNo funds lost
Bug bounty and status pageA responsible disclosure programme runs through the support page, and a public status page reports platform uptime and incidents.
Both published
Support hoursCoinJar's support page lists Monday to Friday, 9am to 3am Australian Eastern Time.
Mon-Fri, 9am-3am AETPer the support page
Weekend supportThe SMSF page advertises seven-day cover at 9am to 2am weekdays and 9am to 5.30pm weekends, which conflicts with the support page's weekday-only hours.
Listed on SMSF page9am-5.30pm Sat-Sun AEST
Australian teamCoinJar states support is handled by a local in-house team rather than an offshore outsourcer.
In-house, localAustralia-based
Contact channelsSupport runs through a ticket portal and email. A separate complaints address is published in the legal terms. No published phone line for retail.
Ticket and emailsupport@ and complaints@coinjar.com
Fraud monitoringMachine learning systems flag suspicious logins, account takeovers and financial fraud, backed by multi-level encryption and isolated internal networks.
AutomatedPlus staff background checks
Security research programmeAn active bug bounty and vulnerability disclosure policy runs through HackerOne, alongside ongoing security audits.
Public bountyHackerOne
Trust and regulationThe entity you are actually contracting with 8 vs 8 facts
AUSTRAC registrationA registered digital currency exchange operating under Australian AML/CTF law, with mandatory KYC, ongoing due diligence and suspicious matter reporting.
Registered DCE
DCE100749118-001Registered DCE and VASP
Track recordFounded 2013 and continuously operating since, now reporting over 362,000 Australian traders and $28 billion traded. No ASIC enforcement action against BTC Markets was found.
Operating since 2013362,000+ traders, $28B traded
Since 2013800,000+ customers
Legal entityAn Australian private company registered since June 2013 and GST-registered, with its main business location in Victoria, postcode 3121, in inner Melbourne.
BTC Markets Pty Ltd, ACN 164 093 887ABN 45 164 093 887
The exchange does not hold the AFSLThis is the detail most comparisons get wrong. BTC Markets Pty Ltd is an authorised representative, number 1297122, of a separate licensee. The trading entity is not itself licensed.
Authorised representative onlyAR No. 1297122
Who holds the licenceThe AFSL sits with a sister company, not the exchange. Both entities are under the same group but they are legally distinct.
BTCM Payments Limited, AFSL 525840ACN 643 241 829
What the AFSL actually coversExactly the pattern seen across Australian crypto exchanges. The licence covers non-cash payment products and general advice. Buying and selling spot crypto on the order book sits outside it.
Non-cash payments and general adviceNot spot crypto trading
External dispute resolutionInternal complaints are answered within 10 business days. Unresolved matters can be escalated to the Australian Financial Complaints Authority as the external ombudsman.
AFCA memberEscalation after 30 days
Independent certificationsISO 27001 for information security management, audited by BSI, plus gold certified membership of the Australian Digital Commerce Association assessed by independent audit.
ISO 27001 and ADCA goldBSI certificate IS 737848
Australian legal entityYour contract is with CoinJar Australia Pty Ltd, registered at 805/220 Collins Street, Melbourne.
CoinJar Australia Pty LtdACN 648 570 807
AFSLCoinJar does not hold its own Australian Financial Services Licence. It acts as an authorised representative of EML Payment Solutions for the CoinJar Card only, and crypto trading itself sits outside that authorisation.
No own AFSLAR 1290193 under EML AFSL 404131
Card issuerThe CoinJar Card is a prepaid Mastercard issued by EML Payment Solutions Limited, ABN 30 131 436 532, with its own PDS, FSG and target market determination.
EML Payment SolutionsAFSL 404131
UK entity and FCACoinJar UK Limited is registered with the Financial Conduct Authority as a Cryptoasset Exchange Provider and Custodian Wallet Provider under the 2017 Money Laundering Regulations.
FCA FRN 928767Company number 8905988
Security incident historyNo customer-fund breach has been publicly reported across CoinJar's operating history, and CoinJar claims no downtime since 2013. Absence of reports is not the same as an audited record.
None reportedNo published breach
Terms currencyThe Australian terms of service were last updated with effect from 28 May 2026, and separate terms apply for UK and Irish customers.
Effective 28 May 2026Separate UK and IE terms
Checked on 26 July 2026. 13 facts happened to line up by name and are shown as single rows; the rest sit in each platform's own column. Hover a row: src opens the primary document, flags that platform's value as wrong.
VisitBTC Marketsbtcmarkets.net VisitCoinJarcoinjar.com
Registrations, licences, fees and product availability change. Check the current AUSTRAC Virtual Asset Service Provider Register and each platform's own disclosures before depositing. This page is general information only, not financial advice, and contains modelled figures where a platform does not publish a rate. Coindaily may earn a commission from links marked as such - it never changes the ranking or the data.

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